tapiwa.dev

Privacy Policy

Last updated: January 2025. This Privacy Policy describes how Tapiwanashe Mlambo ("we", "us", or "our") collects, uses, and protects your information when you visit our website and purchase our products.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Make a purchase or attempt to make a purchase through our website
  • Contact us via email, WhatsApp, or other communication channels
  • Browse our website (we may collect usage data, IP address, and browser information)

2. Payment Information & Security

All payments are securely processed through Paystack, a PCI-DSS compliant payment processor. We do not store or have access to your full credit card information, banking details, or payment credentials.

When you make a purchase:

  • Payment data is transmitted directly to Paystack using industry-standard SSL encryption
  • Paystack securely processes your payment and returns a transaction confirmation to us
  • We only receive transaction reference numbers and basic order information (name, email, purchase details)
  • Your payment information is protected by Paystack's security measures and is not stored on our servers

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you purchase confirmations and deliver purchased templates
  • Communicate with you about your purchase or respond to your inquiries
  • Improve our website and customer service
  • Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Payment Processing: With Paystack to process your payments securely
  • Analytics: With Vercel Analytics to understand website usage (anonymized data only)
  • Legal Requirements: When required by law or to protect our rights and safety

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records may be retained for accounting and legal compliance purposes.

6. Cookies and Tracking

We use minimal cookies and tracking technologies to improve your browsing experience and analyze website traffic through Vercel Analytics. These technologies collect anonymous usage data and do not personally identify you.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

  • Email: tapiwamla@gmail.com
  • Website: tapiwa.dev

END OF PRIVACY POLICY